What are 'cookies'?
Cookies are small text files which contain a small amount of information that is downloaded to your computer or mobile device when you visit a website. When you visit the website on another visit, or visit a different website which recognises that cookie, your device is able to communicate with the website and the website can read the information held in that cookie.
We use different categories of cookie on our websites.
Some of these are “session cookies”, which stay only for the duration of your visit to our site and are deleted at the end of your browsing session. Others are "persistent cookies", which remain on your device for a period of time after you have left the website. Cookies may also be placed by our approved website apps, which are known as "third party cookies".
Strictly Necessary Cookies
Strictly necessary cookies are required for the operation of our website.
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the site.
Without Strictly Necessary Cookies our websites and back-end services would not work. If you remove or disable these Cookies, we cannot guarantee that you will be able to use our website.
Our use of Strictly Necessary Cookies includes:
identifying you when you create an account and then come back to visit the site and log back into your account
We do not use Strictly Necessary Cookies to:
collect information about you for marketing purposes; or
track your internet activity on other websites.
Performance Cookies collect information about how visitors use our Websites. They allow us to recognise and count the number of visitors and to see how visitors move around our Websites.
Performance Cookies help us to improve the way our website work (by making sure that users are finding what they are looking for and with ease) and also to recognise when error messages are being received. Performance Cookies don't collect any information that could identify you.
The information collected by these Cookies is either anonymous or pseudonymised.
Our use of Performance Cookies uses includes:
analysing how visitors use our website;
recording any errors that occur
We do not use Performance Cookies to collect personal information.
Some Performance Cookies are managed for us by third parties, for the purposes listed above.
You can stop Performance Cookies by setting your web browser to reject/block some or all Cookies. You may be able to block specific Performance Cookies provided by third parties by using the tools or preferences on that third party’s website.
Functionality Cookies are used to provide services (such as videos) or to remember choices you make so we can personalise our content for you (for example, by remembering your user name, choice of language or region).
Our use of Functionality Cookies includes:
remembering preferences you have chosen to customise your experience of our Website
We do not use Functionality Cookies to target you with adverts on other websites.
You can block these cookies using your browser settings, but this may mean that we cannot offer you certain services and may prevent us from remembering that you have chosen not to receive a certain service.
Accept or block Cookies
You can block any cookies from any website by activating the setting on your browser that allows you to refuse the setting of some or all cookies. However, if you block all cookies (including Strictly Necessary cookies) you may not be able to access all or part of our Websites. You can also use your browser settings to delete cookies. For more information about how to disable cookies in your browser please visit www.allaboutcookies.org.
Where a cookie is provided by a third party, you may be able to use that third party’s own tools to block that cookie.
Pixel Tracking and Audience Pixels
Pages of our website may contain pixel tags (also referred to as web beacons, web bugs, tracking pixels) that allow us and our service providers to:
collect statistics on our website (e.g. number of users who have visited a page);
collect information about how you interact with our site
More information about cookies and managing your browser settings can be found at:
The International Chamber of Commerce's Guide to Cookies is available at https://www.cookielaw.org/media/1096/icc_uk_cookiesguide_revnov.pdf
Key Third Party Providers
We use EKMpowershop for our online ecommerce platform.
We use Google Analytics to measure your use of the website. This may include information such as the link you followed to reach one of our web pages, your IP address, how you interact with our site.
For more information, including details of how to block these cookies specifically, please see https://support.google.com/analytics/answer/181881?hl=en
How to control cookies
You can control and/or delete cookies as you wish by checking your browser settings on each device - for details, see aboutcookies.org.
How to control cookies in mainstream browsers
The links below provide instructions on how to control Cookies in all mainstream browsers:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
Safari (iOS): https://support.apple.com/en-gb/HT201265
Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)
Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websitesOur online shop will deliver the following cookies to the browsers of your customers:
|ekm_USERNAME||Temporary cookie generated to test if cookies are enabled on the visitor's browser.||TestCookies=ACTIVE&RS=FALSE&
|ekm_pp_USERNAME||Stores a unique reference to visitors cart contents. Stores authentication details for customer logged in section.||Unique ID||On Exit|
|ekm_tmp_ORDERNUMBER||Stores a reference to the visitor's order number after an order has been generated.||Unique ID||On Exit
|_ga||This cookie name is asssociated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.||Expires after 2 years|
|Expires after ten minutes upon exiting the site|
|_gid||This appears to be a new cookie and as of Spring 2017 no information is available from Google.||It appears to store and update a unique value for each page visited.|